Do you have a catalog?
Igell Dresses does not offer a catalog. All of our styles can be viewed and ordered on our website.
What type of fabric or material is used?
If you need further clarification on dress fabrics that are not listed in the product description on the catalog page, please contact us.
Is my information secure using this site?
Yes, we use the latest technology to ensure your information is secure. To get more information, please read our privacy policy.
Do your products run true to size?
Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information.
How do I tell if a dress is available?
Unfortunately availability changes by the minute and we are unable to know availability on your dress until you place an order. Once your order is placed, we will either pull your dress from our inventory or a Igell Dresses employee will call the designer directly to order your dress. We will contact you ASAP to let you know when we can have this dress for you.
Where can I find the size or swatch chart?
The size chart is located on the page of the item you are looking at right above the size drop down menu. Click on the buttons labeled "size chart" or "swatch chart" and the desired chart will pop up.
How long will it take to get my order?
Most of the time, the dress you select will ship within 1 business day (in stock / not including weekends) and will arrive according to your shipping selection. However, there are some exceptions. Please read the shipping page to learn more.
What if my billing and shipping addresses are different?
If you have entered a billing address that does not match your credit card or a different billing and shipping address your order will go through our fraud prevention department and this will cause a delay with your order being processed.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, Money Order and PayPal. You can pay via checking account using PayPal.
